Saturday, August 31, 2019

Distinctive Voices †A.B. Paterson Poetry Essay

A number of distinctive voices are used in ‘Clancy of the Overflow’ by A.B. Paterson to paint an evocative picture of Australian society and to juxtapose images of the Australian bush against images of life in the city. The purpose of this poem is to highlight the unique characters of the Australian bush and to allow the reader to romanticise with the Australian bush. The pervading tone of the poem expressed by the clerk narrator is envy of the pleasures he imagines Clancy to experience living and working in the bush and derision of aspects of the city. The distinctive voices in the poem include the clerk narrator, the laconic character of Clancy, the ‘shearing mate’, the bush and finally the city. Paragraph 2 – Explain the distinctive voices of Clancy and the shearer and what they convey about the Australian bush (focus on craftsmanship/techniques and effect). Paragraph 3 – Explain the distinctive voice of the clerk narrator and what he conveys about the Australian bush and life in the city (focus on craftsmanship/techniques and effect). Paragraph 4 – Explain the distinctive voice of the bush and how it is used in a positive way to reinforce Paterson’s view (focus on craftsmanship/techniques and effect). Paragraph 5 – Explain the distinctive voice of the city and how it is used in a negative way to reinforce Paterson’s view (focus on craftsmanship/techniques and effect). Summary (Conclusion) – a final statement about the use and effect of distinctive voices in this poem.

Friday, August 30, 2019

False Memories in Psychology Apa Style Essay

Condition in which a person’s identity and interpersonal relationships are centered around a memory of traumatic experience which is objectively false but in which the person strongly believes. Note that the syndrome is not characterized by false memories as such. We all have memories that are inaccurate. Rather, the syndrome may be diagnosed when the memory is so deeply ingrained that it orients the individual’s entire personality and lifestyle, in turn disrupting all sorts of other adaptive behavior†¦ False Memory Syndrome is especially destructive because the person assiduously avoids confrontation with any evidence that might challenge the memory. Thus it takes on a life of its own, encapsulated and resistant to correction. The person may become so focused on memory that he or she may be effectively distracted from coping with the real problems in his or her life. A false memory is a memory which is a distortion of an actual experience, or a confabulation of an imagined one. Many false memories involve confusing or mixing fragments of memory events, some of which may have happened at different times but which are remembered as occurring together. Many false memories involve an error in source memory. Some involve treating dreams as if they were playbacks of real experiences. Still other false memories are believed to be the result of the prodding, leading, and suggestions of therapists and counselors. Finally, Dr. Elizabeth Loftus has shown not only that it is possible to implant false memories, but that it is relatively easy to do so (Loftus, 1994). A memory of your mother throwing a glass of milk on your father when in fact it was your father who threw the milk is a false memory based upon an actual experience. You may remember the event vividly and be able to â€Å"see† the action clearly, but only corroboration by those present can determine whether your memory of the event is accurate. Distortions such as switching the roles of people in one’s memory are quite common. Some distortions are quite dramatic, such as the following examples of false memories due to confusion about the source of the memory. A woman accused memory expert Dr. Donald Thompson of having raped her. Thompson was doing a live interview for a television program just before the rape occurred. The woman had seen the program and â€Å"apparently confused her memory of him from the television screen with her memory of the rapist† (Schacter, 1996, 114). Jean Piaget, the great child psychologist, claimed that his earliest memory was of nearly being kidnapped at the age of 2. He remembered details such as sitting in his baby carriage, watching the nurse defend herself against the kidnapper, scratches on the nurse’s face, and a police officer with a short cloak and a white baton chasing the kidnapper away. The story was reinforced by the nurse and the family and others who had heard the story. Piaget was convinced that he remembered the event. However, it never happened. Thirteen years after the alleged kidnapping attempt, Piaget’s former nurse wrote to his parents to confess that she had made up the entire story. Piaget later wrote: â€Å"I therefore must have heard, as a child, the account of this story†¦ and projected it into the past in the form of a visual memory, which was a memory of a memory, but false† (Tavris). Remembering being kidnapped when you were an infant (under the age of three) is a false memory, almost by definition. The left inferior prefrontal lobe is undeveloped in infants, but is required for long-term memory. The elaborate encoding required for classifying and remembering such an event cannot occur in the infant’s brain. The brains of infants and very young children are capable of storing fragmented memories, however. Fragmented memories can be disturbing in adults. Schacter notes the case of a rape victim who could not remember the rape, which took place on a brick pathway. The words brick and path kept popping into her mind, but she did not connect them to the rape. She became very upset when taken back to the scene of the rape, though she didn’t remember what had happened there (Schacter 1996, 232). Whether a fragmented memory of infant abuse can cause significant psychological damage in the adult has not been scientifically established, though it seems to be widely believed by many psychotherapists. What is also widely believed by many psychotherapists is that many psychological disorders and problems are due to the repression of memories of childhood sexual abuse. On the other hand, many psychologists maintain that their colleagues doing repressed memory therapy (RMT) are encouraging, prodding, and suggesting false memories of abuse to their patients. Many of the recovered memories are of being sexually abused by parents, grandparents, and ministers. Many of those accused claim the memories are false and have sued therapists for their alleged role in creating false memories. It is as unlikely that all recovered memories of childhood sexual abuse are false as that they are all true. What is known about memory makes it especially difficult to sort out true from distorted or false recollections. However, some consideration should be given to the fact that certain brain processes are necessary for any memories to occur. Thus, memories of infant abuse or of abuse that took place while one was unconscious are unlikely to be accurate. Memories that have been directed by dreams or hypnosis are notoriously unreliable. Dreams are not usually direct playbacks of experience. Furthermore, the data of dreams is generally ambiguous. Hypnosis and other techniques that ply upon a person’s suggestibility must be used with great caution lest one create memories by suggestion rather than pry them loose by careful questioning. Furthermore, memories are often mixed; some parts are accurate and some are not. Separating the two can be a chore under ordinary circumstances. A woman might have consciously repressed childhood sexual abuse by a neighbor or relative. Some experience in adulthood may serve as a retrieval cue and she remembers the abuse. This disturbs her and disturbs her dreams. She has nightmares, but now it is her father or grandfather or priest who is abusing her. She enters RMT and within a few months she recalls vividly how her father, mother, grandfather, grandmother, priest, etc. , not only sexually abused her but engaged in horrific satanic rituals involving human sacrifices and cannibalism. Where does the truth lie? The patient’s memories are real and horrible, even if false. The patient’s suffering is real whether the memories are true or false. And families are destroyed whether the memories are true or false. Should such memories be taken at face value and accepted as true without any attempt to prove otherwise? Obviously it would be unconscionable to ignore accusations of sexual abuse. Likewise, it is unconscionable to be willing to see lives and families destroyed without at least trying to find out if any part of the memories of sexual abuse is false. It also seems inhumane to encourage patients to recall memories of sexual abuse (or of being abducted by aliens) unless one has a very good reason for doing so. Assuming all or most emotional problems are due to repressed memories of childhood sexual abuse is not a good enough reason to risk harming a patient by encouraging delusional beliefs and damaging familial relationships. Assuming that if you can’t disprove that a patient was abducted by aliens, then he probably was, is not a good enough reason. A responsible therapist has a duty to help a patient sort out delusion from reality, dreams and confabulations from truth, and real abuse from imagined abuse. If good therapy means the encouragement of delusion as standard procedure, then good therapy may not always be worth it. Finally, those who find that it is their duty to determine whether a person has been sexually abused or whether a memory of such abuse is a false memory, should be well versed in the current scientific literature regarding memory. They should know that all of us are pliable and suggestible to some degree, but that children are especially vulnerable to suggestive and leading questioning. They should also remember that children are highly imaginative and that just because a child says he or she remembers something does not mean that he or she does. However, when children say they do not remember something, to keep questioning them until they do remember it, is not good interrogation. Investigators, counselors, and therapists should also remind themselves that many charges and memories are heavily influenced by media coverage. People charged with or convicted of crimes have noticed that their chances of gaining sympathy increase if others believe they were abused as children. People with grudges have also noticed that nothing can destroy another person so quickly as being charged with sexual abuse, while at the same time providing the accuser with sympathy and comfort. Emotionally disturbed people are also influenced by what they read, see, or hear in the mass media, including stories of repressed abuse as the cause of emotional problems. An emotionally disturbed adult may accuse another adult of abusing a child, not because there is good evidence of abuse, but because the disturbed person imagines or fears abuse. In short, investigators should not rush to judgment.

Thursday, August 29, 2019

Determining Ticket Prices Essay Example | Topics and Well Written Essays - 750 words

Determining Ticket Prices - Essay Example prediction made before the game between the Seattle Seahawks and the Denver Broncos in Northeast of super bowl influenced the macroeconomic condition in New York. This paper attempts to analysis, economic implications of favourable weather condition during this match. According to Seat Greek, search engine, an average resale price of a ticket increased because of the prediction made that there was to be a favourable weather condition on Sunday, the D-day. Before the match kick-off, the value of one ticket increased by ten times over the original cost. The price increased because of increasing demand for tickets thereby validating the law of supply. However, the increase in the price of tickets had a trickle down effect in the economy. Consumers increase their spending on tickets due to high prices. It reduced the amount of income consumer devotes for other expenditure link directly with growth of gross domestic product (GDP). These components include investments, consumption, and export. To this end, this price changes caused a slight decline in gross domestic product of New York (Song et.al, 2008, p. 88). However, the change in gross domestic was small and unnoticed since the price increase resulted to increase government spending. On the other hand, ticket prices increased the amount of government revenue through a tax on the profits. The government reacts to changes in the economy by stimulating the economy through government spending. The government increased its spending to stabilize economic activities and to maintain inflation rate. The government undertook infrastructural development and other programs to increase money supply thereby lowering prices to a normal level. In retrospect, favourable weather condition increased demand for restaurant rooms and food. Hospitality industry experienced a major boost as customers increased, thereby mounting hotels and restaurant spending. In this perspective, investment in hospitality industry increased due to

Wednesday, August 28, 2019

Sick Around America directed by Jon Palfreman Essay

Sick Around America directed by Jon Palfreman - Essay Example Under the federal COBRA law, employees under comprehensive group coverage can only continue with the coverage provided they pay the premiums in full which is rather expensive leading to many employees not taking the option. Therefore, this leads to ‘job lock’. According to Buchmueller and Valletta (1996), this term defines reduced worker mobility that arises from the perceived risk of losing health coverage. This compromises especially individuals who have a medical condition, who, if they change jobs, may be denied coverage either for the existing condition or altogether under their new employers through application of the ‘preexisting condition’ clause. Another challenge that is evident is that employees are forced into jobs contrary to their career choices, just to secure health coverage. To the employers, small businesses feel the heat of these plans. The documentary Sick Around America highlights the plights of a small business hit by a million dollar cost for the delivery of a premature baby by the employees that resulted in their insurers increasing the premiums by over 78%. Consumer Directed Health Plan (CDHP) is operated by insurance companies who are not obliged to cover anyone. Indeed, they take steps to avoid those who are already sick through a practice called medical underwriting. This practice enables the private insurers to avoid the sick and select the healthy. This is done through rigorous forms that require a person to fill all his health history. This is compounded by the fact that the insurers have access to all the medical records ever developed about any person. As a result, any person with a history of serious conditions, such as diabetes and heart problems gets rejected. This was also applied to people with even common ailments. Failure to disclose anything material is regarded as fraud and the insurers employ this opportunity to recede retrospectively coverage of persons after they have become sick. Insurers take the opportunity of this window to frame questions that are ambiguous and that will, in some way, lead the unsuspicious appli cant forgetful of some minor past details to give incorrect information, which would, in turn, allow the insurer to recede the contract. This practice was being abused. Indeed, the documentary points to the fact that some insurers actually paid bonuses to their employees who were in charge of rescission based on how many rescissions the carried out in a given year. Medical underwriting has been countered in some states through the guaranteed issues. In such states, the law requires everyone who seeks insurance to be insured. However, such guaranteed issues predisposed the subscribers to extremely high premiums given that it allowed them a leeway to subscribe after they got sick. In states such as Massachusetts that had the guarantee issues, everybody was mandated to buy a policy or else be fined. This was hard to implement given that due to the soaring cost of the premiums, many residents could not afford it, and it was, therefore, impossible to enforce it. The health care reform ha s introduced some far reaching provisions with regard to the above problems. For instance, to cure the problem that arises from medical underwriting, there are introduced programs that care for those who have been rejected due to health conditions or disability. Such programs include the Pre-existing Condition Insurance Plan (PCIP), while young adults below 26 years qualify for coverage under their parent’

Tuesday, August 27, 2019

Customary law Essay Example | Topics and Well Written Essays - 2500 words

Customary law - Essay Example This essay discusses that customary laws still reside the basis of new laws in modern societies. For instance in the United States, United Kingdom and other countries custom laws takes the form of common law. Modern legal issues such as the application of commerce laws to the internet in the 1990s, started as customary laws. For custom laws to be applied in the international law it needs to have met three conditions. One it should have widespread recurrence in that many states need to be applying that law in their countries. Secondly, each nation should have a sense of obligation to have the set standard and in enforcing the laws. Third the laws should bring about little dispute among the states internationally to be able to be applied. Customary legal systems tend to the following basic principle in their application. One there should be a strong concern for individual rights. Two; laws enforced by victims backed by reciprocal agreements. Thirdly, standard adjudication procedures mu st be observed to avoid violence. Four offences treated as torts punishable through economic restitution, five legal changes by means of an evolutionary process of developing customs and norms. Cultural law can be seen to have some advantages for the following reasons. They are flexible and easy to implement to suit the situation at hand. Because most of the customary laws are from the peoples who believe they are normally are easily changed and accepted. The peoples and the community’s cultures are given some sense of recognition by these customary laws hence making them easily acceptable to many people in the world. It also gives assurances to the minorities in the world that their way of life is given some preference in the application of law universally3. Through the application of customary laws, it gives the people a sense of belonging and recognition in the application of the laws. Most customary laws have undergone changes in their content, interpretation, and enforce ment. While changing, they can also stagnate if amid their evolution, the people give them a rigid interpretation especially if the customs continue when their social base has changed. A community may justify their continuance or avoidance by stating that its forefathers have ordained them. The customary laws change also when they are codified particularly when the formal system that has a written document as its base recognizes them. Discussion Presently, in a majority of cases, where customary law conflicts with domestic law the latter prevails, the exception being where a national law can be shown to conflict with constitutionally recognized customary rights. In such cases, the aggrieved party will still need the authorities to amend the offending legislation, and to take such remedial measures as may be required to redress any wrong, which has occurred. In some cases, there may be little hope of redress where irreversible exploitation of resources has occurred. Where no constitu tional protection exists, communities will forever be dependent upon the goodwill of the national authorities, as legislative action can at any time result in the abrogation of ancestral rights. Customary law and practice may be undermined by adoption of culturally insensitive national laws. Similarly, traditional authority is being eroded as those unhappy with their decisions seek

Monday, August 26, 2019

CULTURAL AND ETHICAL VALUES Essay Example | Topics and Well Written Essays - 750 words

CULTURAL AND ETHICAL VALUES - Essay Example 28). He uses this as the basic framework from which he developed the idea of virtue as mean – the golden mean – where ethical virtue remains "located on a map that places the virtues between states of excess and deficiency" (Kraut, 2007). In The Politics, Aristotle expands this idea by asserting that a "government is good when it aims at the good of the whole community, bad when it cares only for itself" (Russell, 2005, p. 183). Therefore, the ethical virtue of governments lies in the common good. Aristotle engaged in an extensive comparison of the governments of Greek city-states, and concluded that there were three "pure" forms of government: monarchy, aristocracy (rule by a few), and polity (rule by many). Each had a corresponding "perverted" form: tyranny, oligarchy, and democracy (Aristotle, Sinclair, & Saunders, 1992, pp. 238-240). Within the framework of virtue as mean, the pure forms signify excess and the perverted forms expound deficiency. So, if ethical virtue entailed good governance, the doctrine of the mean would demand that the ideal form of government should be located between the pure and perverted ones. For Aristotle, the ethical qualities of sovereigns, not the nature of constitution, determine the virtue of governments: "it is impossible for those who do not do good actions to do well, and there is no such thing as a man’s or a states good action without virtue and practical wisdom" (Aristotle, Sinclair, & Saunders, 1992, p. 393). Hence, moderate competence in performing the functions of government is identified with virtue, and virtue with the pure forms of government. Aristotle says that the "correct conception of justice is aristocratic, assigning political rights to those who make a full contribution to the political community, that is, to those with virtue as well as property and freedom" (Miller 2002). To

Sunday, August 25, 2019

How alcoholic and drug-attic parents effects a students learner, and Research Paper

How alcoholic and drug-attic parents effects a students learner, and what is there outcome in life - Research Paper Example Children are heavily dependent on their parents especially during the early stages of their life. Parents satisfy all their demands and provide love, care and attention and thus create an atmosphere conducive for the overall development of their children. But this description is not suitable for certain households in which either of the parents are drug addicts or alcoholics. The familial atmosphere is entirely different in such cases and the children who belong to such families face a number of difficulties which cause serious damages to their character formation and also to the overall development of the child. Studies have also found that the academic performance of such learners is also adversely affected. This paper is an attempt to analyze the difficulties faced by student learners with alcoholic or drug-attic parents, to identify the impact of parental alcoholism on the life of their children and also to identify appropriate strategies to deal with such children. Challenges fa ced by learners of Alcoholic Parents Many studies have shown that most of the children start identifying the parental drug use and alcoholism between 10 to 12 years of age even though it is subjected to interpersonal variations. There are also cases in which the child identifies some sort of problem in his house even at the age of five but fails to recognize what exactly the problem is because none of the family members will be ready to explain things to him. According to the results of National Household Survey on Drug Abuse in the year 1996 8.3 million children in the United States live with alcoholic or drug addict parents and the most surprising fact is that this contributes to 11 percent of the total child population in the US. Appendix 1 provides a clear idea regarding the nature of substance abuse by parents. 3.8 million children live with alcoholic parents and 2.1 million children live in households with their drug addict parents and 2.4 million children belong to parents wh o are addicted to both alcohol and drugs (see Appendix 1). It is also observed that the children living with substance abusing parents are found in all age groups. Appendix 2 gives the statistics of children who belong to different age groups and who live with drug-attic and alcoholic parents (see Appendix 2). These statistics are quite disturbing and alarming. The drug use and alcoholism of parents put their children in dilemma at early ages which affect their character formation adversely as they grow. The effect may vary from person to person but it is much heavier in the case of certain individuals. There is a global acceptance regarding the fact that parental alcoholism adversely affects the emotional, cognitive and social functions of the children as they are exposed to the parental illness for a long period of time. There is every possibility for such persons to become anti-socials and to be involved in criminal activities and eventually to end up in prison (Frank, 1983, p.22 ). It is also possible to observe a high degree of risk involved in the case of children with alcoholic and drug addict parents to develop personality disorders, behavioral problems and ultimately to become alcoholic and drug addicts. The parent-child conflicts and conflicts between their patents may lead to impaired

International business Essay Example | Topics and Well Written Essays - 1000 words

International business - Essay Example It would be prudent to examine why world over free-trade agreements between the nations have got so much importance in last few decades. Suranovic (2010) describes following key reasons behind any international trade between the nations. Resource Differences Each country differs in availability of resources, especially natural resources such as mines, minerals, energy sources, water and crucial raw materials. This resource benefits put them into advantage over other countries to produce good. Technological Differences Technological differences put one country ahead of other because deploying better technology country can produce goods at lower cost using lower resources. Economies of Scale Economies of scale put one country into advantage over others because that helps reduce the cost of production. Those who fail to operate at the economies of scale will be at disadvantageous situation. It is obvious that global demand will rush toward the lowest production centers. Government Regul ations Tariffs imposed on the imported goods or subsidies provided to domestic producers can boost or bust the trade between the nations. ... That augurs well for the overall growth of the market. Inefficient domestic producers are the biggest sufferers who cannot stand due to their non competitiveness. Their inability to compete with the good from other countries could be for any reason; however, they opine that they should be protected if domestic workers’ jobs are to be saved (Suranovic, 2010, Ch.2). The Ricardian Model states that free trade raises production and consumption efficiencies. It also states that labor is mobile and economy achieves full employment soon; however, in the real world full employment cannot be achieved due to impending complexities of the market. Labor productivity changes when they move one from one market to another. In reality it does not remain a win-win situation for all. One group of workers who have a competitive advantage get benefitted in terms of real income but at the same time other groups of workers lose on real wages. That is to say, a free trade arranges redistribution of the income among participatory nations (Suranovic, 2010, Ch.2). US Free trade with Latin America, Central America and the Caribbean needs to be seen in the above perspectives. US entered into a free trade agreement with the five countries of the Central American namely Costa Rica, Honduras, Nicaragua, Guatemala, El Salvador, and Dominican Republic. The agreement is known as CA-DR FTA. The textile and clothing sector is the most vibrant nontraditional and industrial export sector of the Central America which is responsible for most of the foreign exchange earnings. Thus, the biggest impact that the US industries may experience will be in textiles, apparel and leather sectors (Jensen et al., 2007 p.1). Butcher and Stamps (2004) state that the economic benefits to the US economy are mixed in

Saturday, August 24, 2019

Cultural Construction of Violence Research Paper

Cultural Construction of Violence - Research Paper Example For long, people have only considered violence as a trait that a person is born with; that one is either born violent or not. This, to many, implies that the proclivity of a person to engage in violent activities is long found in people’s genetics and there is less that can be done to completely eradicate it. This may seem to have some sense of truth in it as there have been cases where a young person may come out to be violent throughout his life. This is often seen with the kind of tenderness that he treats other people with including animals. However, if violence is a trait that one is born with, how can peer-inflicted violence be explained? Though the genetic makeup may have a significant effect on the behavior of a person, there are many questions concerning human violence that can still not be answered only by genetics. Moreover, violence also takes many forms and in different contexts. This implies that the definition of violence varies from one physical location to the other and can never be generalized. This having been taken into account, it is therefore true to say that the interpretations and meanings accorded to violence across societies, cultures and communities have significant effect on the trends of violence recorded in the areas. ... Violence is therefore not only genetically motivated but also structurally formed. The human genetics also have significant on the character and actions of people but violence can as well be culturally constructed. For instance, in intertribal wars undoubtedly involving extreme forms of violence as is the case of the Thull, a Kohistan community, living in the mountain slopes near the borders of Pakistan and Afghanistan, are culturally constructed. Here, the people find pride in engaging in cultural raids and retaliatory attacks that usually involve various forms of violence. This cannot only be explained using genetics as genetics do not provide room for generalization explanation of the acts of violence, more so involving large numbers of people. This makes cultural construction of violence be regarded as a serious form of creation of violent behavior among people. The research focused on the Thull, a Kohistan community. The Kohistanis rely majorly on transhumant pastoralism that in volves keeping goats and sheep. However, they also grow crops in their fertile fields as I found out. The people of Thull have undergone a great religious transformation. This is evident from their transformation from Buddhism, Hinduism and presently Muslims. This has also seen the absorption of other Pakistan members to their culture. However, their cultural effects and implications have mostly originated from the Pakhtum. The Kohistan area is geographically large and has thus been affected by political fragmentation and cultural diversities. Within the Thull Kohistan villages, there are also smaller lineages, of which each produce a representation to the

Friday, August 23, 2019

Write a critique of an article of your choice.(optional topic) Essay

Write a critique of an article of your choice.(optional topic) - Essay Example The article gives them the knowledge of a child’s character and how they may see what they read in the stories they choose. The professionals will be able to see how ideas that they have fit into social contexts of the people around them.(Bosmajian,2005,p103) Children’s literature is a field that assumptions will have to be made to understand what the child thinks about their collective and personal values and issues they have. The article is about ‘the implied reader’ and how what they read tells us each a different idea of what is read. It is all in how we look at what is around us and the choices we make and interpret to bring meaning. (Bosmajian, 2005, p. 103) In summary this article is about how children’s literature can be used by professionals to help children find out about themselves through what they read. The readers will learn what makes them learn what they see and use that learning as they grow. According to Freud, â€Å"he saw that this is a therapeutic release for the author and a critical relationship between child and play and poet and language.† (Bosmajian, 2005, p.104) Freud also thought that desires and what society wants is a conflict and that we must make substitutions and make displacements and still be able to take our ideas and make one image to tell about ourselves. Jung thought â€Å"it is a therapeutic process that begins with recognition of the loss of original wholeness due to self-inflation or alienation of the ego.† (Bosmajian, 2005, p. 105) It is about the connections that we make between what we read and see that we make our choices known. Horney, Abraham, Klein, Winnicott and Lacan believe in Ego Psychology and object relations themes. They believe that we all need to self actualize ourselves to improve our identities through language and what we read. Lacan also

Thursday, August 22, 2019

Twenty Thousand Leagues Under the Sea by Jules Verne Essay Example for Free

Twenty Thousand Leagues Under the Sea by Jules Verne Essay In a classic novel in the genre of science fiction, Jules Verne depicts the epic adventures onboard the submarine of Captain Nemo. The characters are interesting and memorable and the story is very exciting to read. When the book was first published in France, it was called Vingt Mille Lieues Sous Les Mers, but was translated into English as Twenty Thousand Leagues Under the Sea. This book was written in 1870, quite a long time before submarines were widely used. This illustrates the fact that Jules Verne was a very imaginative writer, because he was able to develop a realistic story around something that had not yet happened. Twenty Thousand Leagues Under the Sea begins with Professor Pierre Aronnax as the narrator. He is a famous marine biologist and is sent on a mission to find a massive sea monster that has been stalking the coast and frightening people all over the world. He leaves New York on a battleship called the Abraham Lincoln and they all search for the monster for quite a while. Finally, the ship finds the sea monster in the Pacific Ocean, near South America and then they begin attacking it. During the battle with the creature, the Abraham Lincoln is damaged and the steering on the ship stops working properly. Professor Pierre Aronnax, his assistant and a man named Ned Land, who is a harpooner, are thrown overboard into the sea. They think that they are lying on top of the sea monster, and all three men are very afraid of what will happen to them. It turns out all right though, because what they are laying on really it isn’t a monster at all. Soon, Captain Nemo opens the hatch of his submarine and the men are brought into the ship, the Nautilus. The submarine is very impressive and seems very comfortable to the men. After everybody is introduced, the Nautilus continues steaming through the ocean. The men see spectacular things from under the sea and enjoy the adventure. They encounter coral in the Red Sea, shipwrecks and then the ice shelves of Antarctica. Finally, the Nautilus brings the men to the lost city of Atlantis. It is a sight unlike anything the men have ever seen before. The whole city is wonderful and there are lots of things to see underwater. Even though they have enjoyed their trip, the Professor, his assistant named Conseil, and the harpooner decide they wan to leave the Nautilus after a while, mostly because Captain Nemo is very unhappy and is doing dangerous things with the submarine. The Captain does not want to let them go, because they have seen his submarine, which he has kept a secret since he built it. Captain Nemo does not want anybody to know that he has this submarine because he wants to be far away from people. If the men were to escape, they might tell the newspapers about the Nautilus and then other battleships might come looking for him again. At the end of the book, Captain Nemo takes the Nautilus far to the North to Norway. The boat is caught in a giant whirlpool because of the reckless way the Captain has been driving his submarine, the Nautilus. After this happens, the Professor, his assistant Conseil, and Ned Land, the harpooner, all decide that it is time to try to make their escape to dry land. Twenty Thousand Leagues Under the Sea is a thrilling novel that has many interesting characters in it. It is also interesting that this book was written in 1870, before submarines were used very often. The details and stories that Jules Verne provides are full of excitement and the book also teaches people about undersea creatures.

Wednesday, August 21, 2019

The explosive growth of RyanAir Company

The explosive growth of RyanAir Company The Ryanair Company is undoubtedly one of the most remarkable entrepreneurial stories of the past 10 years in Europe. Furthermore that Ryanair has developed a very outspoken communication style, using advertising and media to a great deal to publicize its revolution in air travel. Ryanair was Europes original low-fares airline and it is still Europes largest low-fares carrier. In the current year Ryanair will carry over 35m. passengers on 300 low fare routes across 21 European countries. Ryanair has 15 European bases and a fleet of over 100 brand new Boeing 737-800 aircraft, with firm orders for a further 125 new aircraft, which will be delivered over the next seven years. These additional aircraft will allow Ryanair to double in size to over 70m. passengers p.a. by 2012. Ryanair currently employs a team of 2,700 people, comprising over 25 different nationalities. Furthermore Ryanair continues a rapid growth in 2005. They started the year by launching two new bases at Liverpool John Lennon Airport and at Shannon in the West of Ireland. In February Ryanair announced orders for a further 70 firm aircraft from Boeing as well as 70 options. This takes Ryanairs total order with Boeing to 225 firm aircraft and 200 options. These new aircraft, which will be delivered between 2005 and 2012, will allow Ryanair to grow to over 70m. passengers per annum, proving that Ryanair is not just Europes original low fares airline, but remains Europes biggest low fares airline, as well as the only airline offering the lowest fares in every European market. http://www.grin.com Aims and objective: Aim of this report is to evaluate the given case study on the topic of Ryanair the low-fares airline by Eleanor OHiggins and critically analysing the current strategy of Ryanair to become successful in the European airline industry while airline business is struggling in Europe. The objectives of this report are as follows. Undertake an environmental analysis of the European airline industry with implications for the budget sector and Ryanair in particular. Analyse how Ryanair has been successful in the European budget airline industry. From the above analysis, critically assess the sustainability of Ryanairs strategy. Research methodology: In this report secondary research method also known as desk research, is being used. secondary research is the most common research method employed in the industry today. It involves processing data that has already been collected by another party. With this form, researchers will consult previous studies and findings such as reports, press articles and previous market research projects in order to come to a conclusion. The relatively low expense in comparison to primary research is the main advantage of this research, as no new research needs to be commissioned. However, its main disadvantage is that the data used in the analysis may be out-dated and therefore return inaccurate results. (www.marketresearchworld.net,) Environment Analysis: The environment is what gives organisations their means of survival. (Johnson et al 2008) We can distribute the environment into layers as follows. Source: (Johnson et al 2008) The Macro-Environment: The macro-environment is the highest level layer. This consists of broad environmental factors that impact to a greater or lesser extent on almost all organisations.(Johnson et al 2008) Macro environment is out of control of any organisation but it could influence the organisations overall activities and functions. The radical and ongoing changes occurring in society create an uncertain environment and have an impact on the function of the whole organization (Tsiakkiros, 2002). To analyse the macro-environment there is a framework which helps to analyse Political, Economical, Socio-Cultural, Technological, Ecological and Legal factors called PESTEL. This analysis of is therefore often known as Pest analysis (Johnson, Scholes, 1999). PESTEL analysis of Ryanair: Political On May 1, 2003, it will mark one of the most important days in recent European history, the continent will see the biggest expansion of EU to date when ten states become new members. For Ryanair new markets will open which suits its growth plans. Stansted airport, owned by BAA, is one of the most rapidly growing airports in Europe (www.baa.co.uk/). BAA plans to build a second runway and terminal there, accompanied by necessary rail and road infrastructure, aiming to double passenger capacity within ten years. Stansted is Ryanairs London base and an expansion would enable substantial traffic increases thereby facilitating consolidation (Johnson Scholes 2002). The Civil Aviation Authority (CAA) is responsible for setting à ¢Ã¢â€š ¬Ã‚ ¦price caps on airport chargesà ¢Ã¢â€š ¬Ã‚ ¦at airports designated by the Secretary of State (www.caa.co.uk). One of these is Stansted, which has hitherto à ¢Ã¢â€š ¬Ã‚ ¦benefited from discounted airport charges and cross-subsidy from the higher charges paid by the airlines at Heathrow and Gatwick airports (Done 18/12/03). CAAs new requirements command airport financing without cross-subsidisation on a stand-alone basis. Consequently discounts will be removed and charges possibly increased. Ryanair has protested as it will raise its costs (Done 20/10/03). Economical Opec aims to keep oil prices within the agreed band of US$22-US$28/bbl (www.opec.org). However, with crude oil now à ¢Ã¢â€š ¬Ã‚ ¦standing at close to $33 a barrelà ¢Ã¢â€š ¬Ã‚ ¦ (www.bbc.co.uk) near a 13-year high, Opec considers increasing its target. With a tight US gasoline market, low inventories and an upsurge in fighting in Iraq, oil prices look likely to remain high or rise Ryanair faces persistently high or rising fuel prices. Sociocultural Holiday home ownership in Europe is increasingly common for Britons. During Christmas sales boomed and analysts believe it will continue as customers are à ¢Ã¢â€š ¬Ã‚ ¦encouraged by the highest employment figures in 28 years, low interest ratesà ¢Ã¢â€š ¬Ã‚ ¦ (Insley 18/01/04) and other favourable borrowing conditions. Ryanair services regional airports, opening up the European countryside to buyers, and this trend means an increase in the possible customer base (Insley 08/02/04). The over-55s now represent approximately one third of most EU-countries populations, and the figure is increasing. Because of better healthcare and financial planning, a significant proportionà ¢Ã¢â€š ¬Ã‚ ¦of senior citizensà ¢Ã¢â€š ¬Ã‚ ¦ are able to indulge in high levels of leisure-orientated consumptionà ¢Ã¢â€š ¬Ã‚ ¦ (Brassington Pettitt 2003). Analysts recommend developing specific marketing strategies for this market highlighting its growing importance (Lohmann Danielsson 2001). Ryanair here has an opportunity to increase its market share. Technological New technology will allow mobile phone and broadband use on-board. Carriers, including Ryanair, can thus increase ancillary services by offering on-line shopping, TV screenings and mobile phone usage against a fee. Furthermore, the satellite link could boost operating efficiency by being used to monitor planes, giving early warnings of problems to ground crews, thereby enhancing safety and minimising grounding (Economist 01/03/03 Economist 01/04/04). Environmental A recent White Paper emphasised à ¢Ã¢â€š ¬Ã‚ ¦the environmental importance of including aviation within the global emissions-trading schemeà ¢Ã¢â€š ¬Ã‚ ¦ (Newman 03/12/03), aimed at providing financial incentives for companies to cut greenhouse-gas emissions and to tax aviation fuel across EU. Presently an increase in air passenger tax is planned, which doubles the  £5 and  £20 economy passengers currently pay for short- and long-haul flights. This will raise Ryanairs prices, possibly deterring the most price-sensitive customers. Legal Ryanair uses mainly secondary airports which enables negotiation of favourable deals with the owners. At Charleroi Ryanair was given 50% off landing fees plus contributions to local amenities, training and marketing costs against guarantee of à ¢Ã¢â€š ¬Ã‚ ¦a certain level of business for 15 years (FT 10/11/03). However, unfair competition was claimed and the European Commission (EC) decided that discounts on landing fees and ground-handling services are illegal, and ordered Ryanair to pay back  £3m. Ryanair fears that high-fare airlines and expensive hub-airports will lobby the EC into investigating other deals, using Charleroi as precedent (Done 29/01/04). Porters Five force analysis The PESTEL factors are important in a relative way as they usually affect all firms in the industry (Bowman Asch 1987). Hence, organisations should also examine their more immediate environment/industry, à ¢Ã¢â€š ¬Ã‚ ¦the group of firms producing products that are close substitutes for each other (Porter 1980). This analysis examines five competitive forces: potential entrants; buyers; substitutes; suppliers and industry competitors, which determine level of industry competition and profitability. Applying this to the budget airline industry enables identification of opportunities and threats to Ryanair in its business environment (Johnson Scholes 2002). Threat of new entrants High start-up costs needed for aircrafts, reservation systems and promotion, negates threat to some extent (Gilbert et.al 2001). The over-crowded market means à ¢Ã¢â€š ¬Ã‚ ¦there are too many budget aircraft playing Europes skies for too little money (Clark 07/02/04). As Europes skies are congested there is a lack of slots (Hanlon 1989) forcing new entrants into secondary airports and less profitable routes. Due to incumbents cost advantages, such as economies of scale and experience curve effects, price wars can be launched against newcomers. However, the market is expanding which pulls in new entrants and reduces the effect of entry barriers (Johnson Scholes 2002). Bargaining power of buyers Price dominated short-haul market with little or no product differentiation. Buyers thus face low switching costs (Porter 1980) As price is à ¢Ã¢â€š ¬Ã‚ ¦more important to passengers than productà ¢Ã¢â€š ¬Ã‚ ¦ (Gilbert et.al 2001) there is low customer loyalty. Procurement managers are now influential in the travel patterns of their business travellers. Threat of substitute products or services Videoconferencing for business companies has not had the impact expected and is no threat (Gilbert et.el 2001). Other modes of transport are no tenable threats generally. However, Eurostar has been winning customers from airlines since its opening and many short-haul flights à ¢Ã¢â€š ¬Ã‚ ¦could be eliminated after 2007, when the fast line to the channel tunnel is completed (Wright 01/12/03). Bargaining power of suppliers The price of fuel is directly related to the cost of oil which is determined by Opec and out of control of the industry (www.opec.org). Budget airlines have work-hard cultures to keep costs down (Gilbert et.el 2001) meaning a scarce number of multi-skilled employees which à ¢Ã¢â€š ¬Ã‚ ¦can bargain away a significant fraction of potential profitsà ¢Ã¢â€š ¬Ã‚ ¦ (Porter 1980). However, carriers tend to experience economies of scale which gives purchasing power. Consequently, airlines are able to negotiate favourable deals with most of their suppliers (Johnson Scholes 2002). Rivalry among existing firms Already very competitive industry. Numerous new entrants intensify competition, although several newcomers have struggled to establish themselves and failed, Debonair and AB Airlines for example. The over-crowded market, and commodity nature of the product, means that airlines are battling to fill planes. Aggressive pricing, efficient distribution and innovative communication mixes are frequent competitive measures. However, carriers vary somewhat in segmentation by targeting different markets (narrow versus wide customer base) and offering divergent routes (regional towns versus main cities) which reduces rivalry somewhat (Gilbert et.al 2001). Nevertheless, competition is intensified as conventional carriers adopts à ¢Ã¢â€š ¬Ã‚ ¦many strategies of the no-frills carriers and continues to cut costs (Done 29/01/04). With low fares but a higher level of service (more frills and main airport servicing) they are a big threat. Mergers, acquisitions and alliances are increasingly used for consolidation and competition. EasyJet bought Go, bmibaby partnered with Germanwings (Economist 01/03/03 Hotten 13/03/04). Ryanair acquired Buzz but paid too much and was forced to close it to boost its productivity. SWOT Analysis: Key Strengths and Weaknesses Strengths Weaknesses Cost-consciousness at every level Isolation of airports Ability to drive down costs Poor judgement in route selection and acquisition Fast turnaround times Targets very narrow market Cross-utilisation of employees Poor brand image Website Negotiation skills Ability to achieve growth Use of secondary airports Key Opportunities and Threats Opportunities Threats The EU expansion The European Court of Justice ruling The Stansted expansion The Stansted expansion EUs ageing population The global emissions-trading scheme Mergers, acquisitions and alliances Low customer loyalty ANALYSIS OF STRATEGIC CAPABILITY A strategic analysis also includes investigation of the strategic capability, the à ¢Ã¢â€š ¬Ã‚ ¦ability to perform at the level required for success (Johnson Scholes 2002). Firms must understand what customers want and adopt product/service features accordingly. To succeed companies need: Critical Success Factors (CSF), features especially valued by customers and used to outperform competition; unique resources, hard to emulate and generates competitive advantage; core competences to meet the CSF, leading to competitive advantage. A number of tools exist to analyse strategic capability. Applying some of them to Ryanair facilitates identification of the organisations key strengths and weaknesses. Value Chain analysis This is a à ¢Ã¢â€š ¬Ã‚ ¦systematic way of studying theà ¢Ã¢â€š ¬Ã‚ ¦activities undertaken by a firm (Thompson 1997) and a means of identifying how competitive advantage is, or can be, created and sustained. The value chain consists of primary and support activities that together produce the profit margin. When the most critical of these are performed better or more cheaply, competitive advantage is created. The activities are à ¢Ã¢â€š ¬Ã‚ ¦related by linkages within the value chain (Porter 1985), meaning that how one is performed affects the performance or cost of another, and key linkages generate competitive advantage. Value activities should be benchmarked, compared against those of organisations both inside and outside the industry, to learn and improve on best practice (Laverick Brown 1992). Primary activities Inbound logistics Dependency on suppliers to deliver fuel as well as food, drinks and duty-paid products to be sold on-board (Gilbert et.al 2001). These need to be stored, handled and controlled upon delivery Low-cost deals are negotiated against promise of large and growing volumes of business (Felsted 04/11/03). Operations Use of standard model plane, Boeing 737, means that Ryanair is à ¢Ã¢â€š ¬Ã‚ ¦able to obtain spares and maintenance services on favourable terms, limits costs of staff training and offer flexibility in scheduling aircraft and crew assignments (Johnson Scholes 2002). A relatively young fleet reduces maintenance, spare and fuel costs. Fast turnarounds (core competence), 25 minutes, is the most important cost advantage as it enables high aircraft utilisation (Felsted 04/11/03). More frequent departures (two more a day than competitors) with few planes increases revenue (key linkage). However, Southwest excels with 15 minute turnarounds as its à ¢Ã¢â€š ¬Ã‚ ¦activities complement each other in ways that create real economic value (Porter 1996). Point-to-point flights mean no interlinking with other carriers. Ryanair can à ¢Ã¢â€š ¬Ã‚ ¦offer direct non-stop journeys, avoiding the cost of providing through serviceà ¢Ã¢â€š ¬Ã‚ ¦for connecting passengersà ¢Ã¢â€š ¬Ã‚ ¦and delaysà ¢Ã¢â€š ¬Ã‚ ¦caused by late arrival of connecting flights (Johnson Sholes 2002). Outbound logistics Use of isolated secondary airports often requires further transport arrangements for customers. Also, some destinations are à ¢Ã¢â€š ¬Ã‚ ¦so geographically obscure that they cant support regular services (Pratley 05/02/04), as evident on some intra-Scandinavian routes for example (Done 04/11/03). This limits the level of market share Ryanair can achieve. EasyJet does the opposite and flies to big cities, but then has to pay higher landing charges which is reflected in their higher prices (Bowley 21/07/03). However, using regional airports saves costs as charges are lower, facilities cheaper and Ryanair can negotiate favourable deals. It also enables fast turnaround times, and more on-time departures as the airports are less congested (Johnson Scholes 2002). 95% of Ryanairs flights are punctual compared to 88% for EasyJet (www.ryanair.com). Marketing and Sales Heavy spending on advertising and promotions to expand its market is reduced as most advertising takes place on the website. There promotion is also used to sell excess capacity, such as two-for-one offers, which creates market awareness. Direct marketing is à ¢Ã¢â€š ¬Ã‚ ¦used occasionally with the customer database (Gilbert et.al 2001), and enables relationship marketing which produce customer retention equalling increased productivity (Ali-Knight Wild 2001). Ryanair considers branding virtually irrelevant as it believes that price is most important to customers. This is reflected in its not always so good image in the press. Southwest, contributes a large part of its success to its well established brand values (Gilbert et.al 2001), and EasyJet has won awards for its brand (Brand Strategy 2001). Over 90% of bookings are made directly, either on the website or through reservations centres. The website saves on à ¢Ã¢â€š ¬Ã‚ ¦staff costs, agents commission, and computer reservation charges, while significantly contributing to growth (Johnson Scholes 2002). Furthermore, direct booking gives greater control over sales of ancillary services, important revenue contributors, and eliminates need for tickets which reduces check-in times. Travel agencies are used on a small scale as necessary when opening new routes in unknown markets. Service Virtually no frills lower costs considerably, enable fast turnarounds and very low ticket prices (Gilbert et.al 2001). A very basic product is offered and Ryanair now plans to remove the last frills (Gow 16/02/04). The question is how much customers are willing to forgo before switching to competitors. Will it be possible to sustain the necessary load factor with an even narrower target market? Southwest is more successful than Ryanair but has not stripped away all frills (Porter 1996). The low service damages the brand which leads to reduced business. For example, Ryanair was taken to court for charging disabled passengers  £18 for wheelchair usage (Tait 03/12/03), and is known for transferring passengers to later or alternative flights without notice if original flight is not full enough (Johnson Scholes 2002). Support activities Procurement Purchasing power enables negotiation of favourable deals (core competence) with suppliers. However, these demand à ¢Ã¢â€š ¬Ã‚ ¦large andà ¢Ã¢â€š ¬Ã‚ ¦ growing volumes based on passenger numbers (Felsted 04/11/03) which is becoming difficult to sustain as Ryanair expanded too quickly. Although growth is slowed down new planes has been ordered aiming to double the fleet by 2009. Buys mostly during recession when prices are down Good buyer-supplier relationships ensure reliability and low-cost procurement of services (many functions are contracted out). Safety is guaranteed as contracted work is supervised and planned by Ryanair staff (Johnson Scholes 2002). Technology development Ryanair uses its website to monitor bookings to see how full planes are minute by minute. If numbers fall prices can be slashed immediately to attract buyers thus increasing the load factor. However, they dont hesitate to raise prices if demand is buoyant (Bowley 21/07/03) which leads to effective yield management. CONCLUSION The aim of this report was to carry out a strategy analysis of Ryanair, Europes largest low-cost no-frills airline. From this it became evident that the organisation operates in a complex environment with fast changing influences that affect its business both beneficially and unfavourably. It also enabled identification of some of the sources of Ryanairs competitive advantage: core competencies, unique resources, key linkages and the superior cost performance compared to its closest competitor. However, it also became clear that the organisation still has a lot to learn from best practice. In general Ryanairs strategies match its task environment although it fails to address certain crucial issues. If these are not dealt with they could lead to future problems and reductions in profits.

Tuesday, August 20, 2019

Leadership and Management in Banks | Case Study

Leadership and Management in Banks | Case Study Introduction Soneri Bank was incorporated on September 28, 1991 the first Branch of Soneri Bank Limited formally opened doors for operations in Lahore on April 16, 1992 followed by Karachi Branch on May 09, 1992. The bank now operates with 145 branches spread all over Pakistan including the Northern Areas of the country where no other private bank has ventured so far. Expansion of branches is based on a policy of maintaining a balance between the urban and rural areas with a view to offering services even in the remote areas of Pakistan. Pleasant and sophisticated atmosphere has been provided in the branches which are all fully air-conditioned and computerized. The essence Soneri Bank business philosophy is to cater to the banking requirements of small medium sized entrepreneurs, providing them qualitative competitive services with emphasis on encouraging exports. Nearly forty percent of our credit portfolio is related to export financing and credit decisions are taken within 48 hours Mission Statement: To develop Soneri Bank Ltd into an aggressive and dynamics financial institution having the capabilities to provide personalized service to customer with cutting edge technology and a wide range of products and during the process to ensure maximum return on assets with the ultimate goal of serving the Economy and society. Slogan: We have more time for you Progress to Date: Soneri Bank Ltd was incorporated in 1991 as a public ltd company with paid up capital of Rs: 300 M. Over the last 16 years it has achieved a sustained growth with a network of 90 branches across country. The equity stand at PKR 7.6bn and total asset stand at PKR 88bn at the first quarter of year 2009. Top level management and their Names Boards of Directors: Chairman Legal Advisor Mr. Alauddin Feerasta Manan Associates, Advocates Chief Executive Officer Mr. Safarali K. Lakhani Directors Registered Office Mr. Nooruddin Feerasta Rupali House Mr. Inam Elahi Upper Mall Scheme Mr. S. Ali Zafar Anand Road, Lahore 54000 Mr. Abdul Hayee Registrar and Share Mr. Shahid Anwar (NIT Nominee) Transfer Agent Mr. Manzoor Ahmad (NIT Nominee) THK Associates (Private) Ltd. Company Secretary Ground Floor Mr. Abdul Hayee State Life Building No. 3 Audit Committee Dr. Ziauddin Ahmed Road, Mr. Nooruddin Feerasta (Chairman) Karachi 75530 Mr. S. Ali Zafar (Member) UAN: +9221-111-000-322 Mr. Shahid Anwar (Member) Fax: +9221-5655595 Mr. Abdul Hayee (Member Secretary) Auditors: KPMG Taseer Hadi Co.Chartered Accountants PLANNING Definition Planning defines organization goals and objectives establishing overall strategies for achieving those goals. Developing a comprehensive set of plan to integrate coordinate organization work. Type of plan Soneri bank use both formal and informal type of planning Informal In informal planning, their planning is not written down, short term focus and specific to an organization unit Formal In formal planning their planning is not written down, specific long term focus involves shared goals for an organization. Goal/objectives: Financial strength and profitability by making profitable advances Customer satisfaction by providing higher quality of service at an affordable cost. Growth by expanding branch network deposit base Short term objective Profitability Long term objective Profitability MISSION To develop and deliver the most innovative products, manage customers experience, deliver quality service that contributes to brand strength, establishes a competitive advantage and enhances profitability, thus providing value to the stakeholders of the bank. STRATGY Strategy of Soneri Bank are giving loans and accepting deposit. PLAN Plan of Soneri Bank are short term advance and deposit. PROGRAMME Program of Soneri Bank are up to one year or more then one year advance, fixed account, current account, etc POLICIES Policies of Soneri Bank are profitability by making profitability advance and customer satisfaction by providing best services at on affordable cost. RULES Their rules are depending upon by upper level of management according situation. BUDGET Soneri Bank allocates its budget for the following area 1. Diversify products services Anticipating customer needs, Soneri is increasing its focus on new products and services through leveraging its extensive branch network. The Bank is introducing various types of financing structures tailored to the capital investment requirements of its corporate clients as well as small medium sized enterprises. 2. Focus on consumer banking Making use of its computerized network of branches, the Bank plans to enhance its market share and profitability via focusing on consumer banking products and services as well as integrating e-banking into its delivery channels. 3. Increase employee productivity though training new techniques The Bank seeks to increase employee productivity through a combination of training and implementation of modern human resource techniques. Frequent in-house and external training programs are expected to help the Bank in maintaining and developing an efficient work force. 4. Improve credit assessment, loan monitoring debt recovery The management intends to improve asset quality by implementing strategies for identification, measurement and mitigation of risk, which will result in reducing the quantum of non-performing loans. ORGANIZING Manage work in organization but while is an organization? An organization is a deliberate arrangement of people to accomplish some specific purpose. Your banks, Universities is an organization, college, Govt. department all organization because they have three common characteristic. First Each organization has a distinct purpose this purpose is typically expressed in term of goal or set of goals that the organization hopes to accomplish. Second Each organization composed of people. One person working alone is not an organization and it takes people to perform the work thats necessary for the organization to achieve its goals. Third All organization develops some deliberate structure so that their member can do their work. Purpose of organization Work to be done into specific jobs and department in Soneri Bank Co-ordinate diverse organization task in Soneri Bank. Establishes former line of authority in Soneri Bank. Allocates and deploys organization resources in Soneri Bank. Organizational Deign: It means developing or changing an organization structure. A process that involves six elements: Work Specialization, departmentalization, Span of Control, Chain Of Command, Centralization and Decentralization, and Formulization. Work Specialization: The degree to which tasks in an organization are divided into separate jobs, also known as division of labor. Work Specialization in Soneri Bank: At Soneri Bank high work specialization exists. The whole is divided into number of repetitive task. There is division of labor according to the task specification. They perceive that work specialization is an unending tool to do work efficiently and effectively. Secondly they assume that work specialization is helpful in maintaining effective internal control, because if there is fraudulent move by any person regarding particular task, manager can counter that person on the spot. Work specialization is also helpful to maintain organization mechanism. For Example: In case of credit issuance if one person is responsible for checking Security Documents of pledged property and he recommend incorrect document manger of credit issuance can spot him out. Departmentalization: The basis by which jobs are grouped together is called departmentalization. It means the extent to which we need to divide jobs into different department. Departmentalization at Soneri Bank: Departments at Soneri Bank are minimal. Only few departments exist which are listed below IT department Credit Department International Banking Department Domestic Banking Department Accounts and Audit Department IT department facilitate all other department regarding IT services and fixing out problems of IT. Credit department is one which provide loan to businessmen, general public and for agriculture development as well. This department provides a full range of Corporate and retail banking services with special emphasis to provide qualitative and competitive services to small and medium entrepreneurs. The department scrutinizes the whole process of issuing loan and in case of borrower default this very department is responsible to take legal action against defaulter party. A complete range of products for trade finance, is one of core banking activities of Soneri Bank International banking department deals in import, export, foreign exchange and issue Letter of Credit. Domestic Banking department serves in cash, government bonds and securities, deposits, and provide locker facility .A wide range of attractive saving scheme to suit all segments of investors, consumer finance scheme, and Islamic banking products catering to the needs of variety of customers. Accounts and Audit department maintain the books of all discussed department. Marketing activities: There is no separate department for marketing activities rather these are presided by Executive Vice President (EVP). HR Activities: All affairs relating to HR are controlled by Inam Qazi. There is no separate department of Human Resource Management. Financing Activities Financing activities are handled at Central office Karachi. Span of Control: The number of employees a manager can manage efficiently and effectively. Span of control is important to a large degree because it determine the number of levels/layers and managers in an organization. All things being equal the wider the span of control is more efficient the organization is. Span of Control at Soneri Bank: The span of control at Soneri Bank is usually kept short. Bank has vertical and tall span of control. According to bank correspondent sometime span of control is also dependent upon workload in the bank. More work load may lead to wide span of control. Chain of Command: It means the line of authority extending from upper organizational level to the lowest level which clarifies who reports to whom. Chain of Command at Soneri Bank: Chain of command at Soneri Bank is tall or vertical. Flow of information from top to bottom or from bottom to top is slow because information is supposed to pass from each channel. There is no direct interaction between top level managers and front line managers neither through E-mail nor through telephone regarding the exchange of information. For Example if a branch manger wants to communicate information to BODs then 1st he will interact with Controller of Branches (COB), then COB will contact with Divisional General Manager of concerned division, then divisional GM will report to Central office and central office will send information to the Head Office or BODs. In the same way if BODs want to contact branch manager the whole above discussed process will be followed in reverse order. Centralization and Decentralization: Centralization means the degree to which decision making authority lies in the hands of upper level of organizations individuals or managers. It also means decision making with no/low input from lower employees. Decentralization means to what extent the decisions making authority is delegated to lower level employee. Centralization and decentralization at soneri bank: The decision making authority is delegated to employee up to some extent. They can make their decision by using that delegated authority For example If a credit manager of branch has authority to sanction loan up to Rs 4 million when borrower demand is more than Rs 4 million than credit manager of that branch contact COB (controller of branch) who has authority to sanction loan above Rs 4 million, if COB recommend then credit manager will issue loan and so forth. Formalization: Formalization means to what extent organization jobs are standardized and the extent to which behaviors of employees are guided by the rules and procedures. Formalization at Soneri Bank: Formalization at Soneri Bank is high. All the rules and procedures are clearly defined covering work processes which employees are supposed to follow, And employees have less discretion over what is to be done when it is to be done and how it is to be done. Employees are expected to handle the same input in exactly the same way resulting and uniform output. Types of Organization Design: There are two types of organization design Mechanistic design: Mechanistic is a machine like structure, it is rigid and human involvement is minimums. Organic design: Organic structure is highly flexible, humanistic activity is maximum. Elements of Organizational design Mechanistic Structure Organic Structure Work Specialization High Low Departmentalization High Low Span of control Short Wide Chain of command Long Short Centralization High Low Formulization High Low LEADING Leadership The process of influencing a group of people toward achievement of preselected goals is called leadership. Leader The person who makes this purpose is who can influence other / groups of people and who has managerial authority is called leader. The Soneri Bank has formal way of leadership style Traits of leader The leader of Soneri Bank has the following Traits Skills in themselves. Decision making Risk taking Risk bearing Stress taking Stress bearing Communication Power Honesty Strong vision Inter personal skill Step forward Discipline Believe of on equality Type of Leader Democratic leader The leaders, Soneri Bank have, are the types of Democratic. Because the major portion of bank is De-centralized thats why the each leader have the complete power of decision making, but the are working Collaboratively in whole organization with each other. All leaders of bank are involved in decision making, delighting their authority to their higher qualified employees, encouraged the participation of their employees in work and gives them opportunities coaching in well manner. Task Structure Every leader is giving the formal/ formalizes job or task to his employees, for getting the best result. Thats why the task structure also strong in the Soneri Bank. CONTROLING Controlling is the process of monitoring activities to ensure that they are being accomplished as planned and of correcting and significant deviation. Importance of control: Control is very much important because it is the final link in the management function. It is the only way manager know whether organizational goals are being met or not and the reason why? In Soneri Bank the importance of control can not be neglected because its a services base organization and deals with finance. Every employee in this organization has direct and indirect interaction with financial activities and finance playing the key role in the progress of the bank. Types of Control: Following are two main types of control. Feed forward control: In feed forward control problem is identified and resolved before accruing. Concurrent control: In contemporaneous control problem is identified and resolved while that is accruing. Division in Soneri Bank for Controlling: Following are two divisions in Soneri Bank for controlling purpose. Credit Monitoring Division: Credit monitoring division monitor all the activities related to following areas Credit card Debit card Auto loans Homes Loans RTC Money Gram Audit and Inspection Division; this division in Soneri Bank conduct the internal audit at the inspections of all the activities in the Soneri Bank to insure the accuracy of work and the performance of the bank. Control at Supervisor and Managerial Level: At lower level in the Bank supervisor and manager ensure the proper handling of the activities and they assign the targets to their subordinates to achieves in a given time and at those bases, they asses the performance of the employee. PROCESS OF CONTROL Measuring actual performance There are two ways to measuring performance in the Soneri Bank. Qualitative Quantities In measurement of performance employees of the organization are being measure qualitatively 40% and quantities 60%. Comparing actual performance with standards The comparing performance of the degree of variation between actual and standards performance Standards In Soneri Bank following standards are set to compare actual performance. General standards Compliance with law Reasonable assurance and safeguards Integrity, competence, and positive attitude SPECIFIC STANDARDS: TEAM LEADER In the Soneri Bank mostly every executive is working together with employer under him/her, and every manager is also working together with employer under him/her and they all are working collaboratively with each other in all the department of whole organization. TRANSFORMATIONAL and TRANSACTIONAL LEADER The leader of Soneri Bank is giving guide line and direction of established goals of these followers by clarifying the rate and task requirements for the best possible unit. Thats why these leaders of bank are TRANSACTIONAL LEADERS but not TRANSFORMATIONAL leader. GOALS OBJECTIVES Goals and objectives are factors through which the companys devotion and commitment to the job can be seen. If the goals are realistic and achievable, than surely that organization is doing its job. Soneri Bank also has certain goals and objectives which it is trying to achieve, through its various strategies and operations. The goals and objectives are mentioned below: To create a sound base, and through efficient systems achieve modern banking through out Pakistan. By the end of every accounting year there is an increase in deposits. As the deposit rate of during 2008 was approximately 72 Million and the same has been increased in 2009 by 97 Million. To create unit banking network in all the branches of Soneri Bank, the end of the year. This means that all the operations of the bank, i.e. deposits to advances, imports, exports, L/C Opening, foreign currency and many more aspects under one roof, so that the customer can be facilitate in one visit. Islamic Banking is one of the goals of Soneri Bank though it has been initiated in the last fiscal year and it is very acceptable for general public. However, there is a lot of work to do for successful implementation of the Islamic Banking Plan. In this regard the Bank is opening specific Islamic Banking Branch under the supervision of its Islamic Banking Division. STRATEGIES Soneri Bank has formulated certain sets of strategies to enable it to achieve its goals and objectives. These strategies are mentioned below: In order to achieve its goals of creating a sound base and presence of efficient modern banking system, Soneri Bank has started operation of Automated Teller Machines (ATM) in all the major areas like Karachi, Lahore, Islamabad and other cities of Pakistan. Soneri Bank is committed to building long-lasting relationships through an assertion to service excellence and providing innovative products to meet the changing needs of our valued customers. Although still in its infancy, compared to the exalted banking standards, Soneri Bank inspired by the vision of its Board and Management, has built up a strong customer base. The Bank provides a full range of banking services to corporate clients, while applying leading technologies. Today the Bank is well-positioned to provide appropriate banking services to customers. The main focus is building relationships and being known by the way they do business. Management recognizes that a banking relationship requires compatibility, communication, and cooperation and that each customer deserves nothing less than full attention and available resources to meet their financial objectives. Core value and corporate culture is based on the belief that superior personalized service is the most important product. Bank is in the process of getting to know customers by name and understand their business and personal financial needs. This one-on-one, personalized service quality has served as Soneri Bank unique signature since inception and continues to separate it from other financial institutions. The Soneri Bank team comprises of some of the most highly skilled and professional financial experts in banking industry. Managers, lenders and trust advisors offer the unique perspective of knowing and understanding in the local economy. The Management focuses its attention on making informed and feasible economic decisions, bringing better returns and more profitability for investors and customers. To acquire the reputation and status of bank which operates on international standard, Soneri Bank was to get the credit rating of Pakistan Credit Rating Agency, which gave it the AA- and A1+ in the long term and short term respectively. SWOT Analysis of Soneri bank (S)trengths Strengths are the core competencies of any organization as far as SONERI is concerned the core competencies of this organization are: Target Achievement Policies Procedures Controlling Standards Priorities Rewards Benefits Job Security for the Employees Favorable, friendly Healthy Working Environment Documentation System is so much accurate Accounting Banking System is Accurate Reliable One (W)eaknesses Weaknesses are the lacking points which every organization must avoid in order to make its operational effectiveness. Hectic Working Environment Work load Lack of Self Marketing Department Low Training Coaching Low incentives like bonuses overtime pay etc. Human Resource Department is not so much effective Appraisal is not done frequently Low salary packages as compared to other banks (O)pportunities In fact, when we study all our weaknesses critically deeply than we come to know that we can convert our weaknesses into strengths. So basically these are our opportunities. The opportunities for SONERI bank are: On the job training coaching sessions can be conducted. Work sharing activities should be started so that a person who is working continuously for 9 hours can get relax. Marketing department should be started in order to promote the name of SONERI. Appraisal should be conducted frequently so that employees get motivated do their work as a loyal employee. Attractive salary packages should be awarded. (T)hreats Though Soneri bank has a strong footing and maintain a good number of loyal customer, still bank has threats in various sectors. The threats are prevailing such as: The conventional banks those having high growth rate and high market share are always being a threat. There is an average not low turnover rate, mainly because of low incentives as compared to the other banks. Absenteeism: Definitions and Categories Absenteeism: Definitions and Categories The purpose of the literature review is to justify absences in order to determine its fundamental causes. The amount of research which exists on school absenteeism witnesses both the existence and consequences of the problem. This issue is without doubt a very critical problem whose consequences is not restricted to students only but extends to the progress of the entire community and stands as a threat to the national economic growth. As a result, not only is the identification of the factors important but the proposed strategies for the improvement and gradual elimination of the problem are equally vital. The first part of this section shall reveal a representative discussion on some of the various categories of definitions on students absenteeism published during the last few years from a variety of perspectives. The second part discusses on previous research on students absenteeism and the causal factors that are considered as sources of such issues. DEFINITIONS AND CATEGORIES OF ABSENCES Absenteeism is the continual interruption of attendance (Gove: 6). It can be simply defined as a failure to appear, especially for work or any other duty. Therefore, based on my research the term student absenteeism refers as a situation where a learner is not at school for an entire day. But this definition is certainly too unclear to give a complete view of the problem. In order to avoid confusion regarding definitional issues the present study has categorized it into specific terms. Excused absences are justified absences from school for any reason recognized as legitimate, for example, attendance at religious ceremonies, illness of the pupil or a member of the pupils family, or death in the home (Good:3). On the other hand, unexcused absences refer to absences from school for reasons that are not recognized as legitimate, for example, absence because of play, truancy, illegal work, etc. (Good:3). However, one of the most common forms of unexcused absences is truancy (Brandibas, 2005; Broadwin, 1932; Johnson et al., 1941; Phelps et al., 1992; Warren, 1948) which is a vague term. Gabb (1994) argues that a child is said to play truant who is absent from school without leave. Truancy refers to the persistent, habitual and unexplained absence from school of a child of compulsory school age that occurs without parental knowledge or consent. Also, unauthorized absences may include truancy, occasional absenteeism, school refusal, school withdrawal and dropping out. Suspensions and expulsions may also be accounted as unauthorized absences. On the other hand, the term fractional truancy has been used to refer to unauthorized absences from school due to lateness, leave early or skip of specific lesson or groups of lessons which seems to be uncontrollable. Researchers like Stickney and Miltenberger (1998) and Malcolm et al (2003) have also used the term school refusal synonymously with a bsenteeism. School refusal refers to absence by children who refuse to attend school in the face of persuasion and punishment by parents, and possible school discipline. This form of absenteeism is widely recognized as a disorder involving persistent non attendance at school, excessive anxiety and physical complaints. Thus, the review of the various categories of definitions of absenteeism is not enough, as the main focus of this study is on the different factors that contribute to this problem. Consequently, not only is the identification of the causal factors significant but the plan of strategies for the improvement and eventual eradication of the issue are equally important. With the abundance of academic literature on the causes and solutions of the phenomenon, this will surely help to clarify my study with a better guidance and proper use of energies and resources in the right direction. This is so, as different researchers have taken different possibilities in investigating the problem from the psychological, social, economical and management perspectives. Hence, the subsequent sections that will follow shall demonstrate various literatures on these perspectives. CAUSAL FACTORS THE PSYCHOLOGICAL PERCEPTION From past research, it has been noted that psychologists have taken a great interest in the causes of, and solutions to, absenteeism. Accordingly, this has led to a deeper understanding of the phenomenon. Within the context of this particular perception, a number of causal factors have been identified. A considerable part of the literature on the psychological dimensions of absenteeism has argued that the problem comes from different aspects. Corville et al. (1998); Lotz Lee (1999) find that students that are frequently absent from school have low self-esteem, are less competent in their social relations, perceive less cohesion in their families, less parental acceptance and inconsistent discipline, and indicate less satisfaction regarding school characteristics and personnel. Within the school system, it may be the result of labeling and tracking that create this low self-esteem and negative self-image and hence this becomes a cause for absenteeism for the students. While students with low self-esteem have an ability to feel part of the school culture, they may become frustrated and bored with school, and dislike the teachers, and any form of authority (Bell et al, 1994; Scott Dinham, 2005). Skues, Cunningham, and Pokharel (2005) note that students bullied by peers tend to exhib it less self-esteem and are less motivated to perform well at school. Low motivation, expressed as lack of interest and lack of engagement is linked with the notion of self-esteem and the intrinsic sense of belonging and self-worth. Thompson and Perry (2005) suggested that students who experience low motivation often perform poorly in academic situations. Further, Johnson (1941) and Daleiden Chorpita (1999) believe that school phobia is also an important factor that contributes to absenteeism. The term school phobia is termed as a separation anxiety: that is, intense distress following anticipated or actual separation from others, especially the mother. The child develops a feeling of acute anxiety and begins to feel guilty about leaving the mother to attend school. Moreover, Lauchlan (2003), Egger, Costello, and Angold (2003) examined the association between anxious school refusal, truancy and psychiatric disorders in middle school students and found that the majority of the sample had a psychiatric disorder. Also, some physical factors including physical health and psychological well-being may contribute to the phenomenon. Closs (2000) contends that the major cause of absence, namely, health reasons may be addressed both to support the education of students whose absence is inevitable and to improve the school attendance of students whose health may not otherwise permit it. As it can be noticed from the above declaration, psychological variables are key determinants of absenteeism. Within the context of this finding, one of the solutions to absenteeism appears to lie in the reinforcement of students sense of belonging both through the enhancement of teachers levels of professional commitment and the design of school cultures which will bring about a sense of attachment and reliability among the students. THE SOCIAL PERCEPTION The literature on psychological factors influencing absenteeism is hardly restricted to an analysis. Thus, an investigation of the sociological variables is of great importance. This is so as not only the students themselves contribute to the problem but their school as well as their family backgrounds plays an important role. Nowadays, with the process of rapid development that is taking place, we have more and more working parents. As a result, students receive less supervision at home than in the past (Lotz Lee, 1999). Not only absence of parental supervision but also parents condoning absences by ignoring or supplying excuses when no valid reason is apparent, explains high rates of absenteeism (Kilpatrick, 1996). Reid (1999) found that families are becoming increasingly ill-equipped to provide a home environment that is conducive to academic achievement. Stability at home is one of the major factors that affect absenteeism. He further suggests that parents should be educated to understand the value of their role in reinforcing practices which includes providing incentives for students who attend school regularly, while providing disincentives for non-attendance. Parenting style may therefore have an impact on a childs school behavior and motivation to attend school. It is found that the authoritative parenting style is the most conducive to academic success and high motivation levels. Fragmented and reconstituted family structures and family size are also considered variables in the discussion on absenteeism (Wheatly Spillane, 2001). Research conducted by Butler (2003) found that adolescents experiencing absenteeism revealed a tendency to have single, separated, divorced or remarried families. Statistics also indicate that the greater majority of school children either come from single parent or two-parent-working homes, with the implication in either case being that the primary caregiver is often absent from the house and therefore, not in a position to supervise education and attendance. Of greater significance is the fact that the absence of the adult primary caregiver generally means that the children in question have to perform a number of chores around the home, including, in the case of older siblings, the responsibility of the younger children in the house. In such instances, the children in question are often left too stressed out or tired to wake up in the morning and attend school on time (Pope, 2003). The sociological interpretation of absenteeism tends towards the identification of class and familial conditions as the root causes of the phenomenon. Thus, to gain a fuller picture of the problem, it is imperative to review the literature on the economic factors influencing absenteeism among school children. THE ECONOMIC PERCEPTION The literature on the economic causes of absenteeism compliments the literature on both its psychological and sociological causes. As Mcewan (2000) suggests, the economic causes rarely operate in isolation but tend to give rise to already existent sociological or psychological factors. Zierold, Garman and Anderson (2005) admit that familial and communal culture influence absenteeism but suggest that economic factors are at the roots of the stated. There is the predominant belief that students would benefit more from employment than they would from education. The implication here is that economic circumstances often force school students to seek part-time employment and as a result they have to shoulder other responsibilities other than their school work. Parcel and Dufur (2001) maintain that students who come from lower socio-economic class than the majority of their classmates are generally subjected to verbal taunts which, besides undermining their self-esteem and affecting their academic performance, influence them towards deliberate absences. Further, DeKalb (1999) suggests that this phenomenon is also due to the socio economic reasons such as the traditional marginalization of the poor and minority students. Thus, there is a lack of effort to attach these students to school as well as a lack of communication with the parents. In this case, the students develop no sense of belonging for their school and tend to be absent for long periods of time. THE ENVIRONMENTAL PERCEPTION According to Osterman (2000), if students do not feel at home in their school environment, they take it upon themselves to reduce the number of hours they spend in that environment per week, either by being tardy or absent. In line with that, Kirkpatrick, Crosnoe and Elder (2001), arrived at the same conclusion. They suggest that school attendance is significantly impacted by the extent to which students sense of belonging. Usually, students who feel comfortable and at ease in their school environment tend to have relatively lower rates of absenteeism compared to those who do not. Also, Crosnoe (2000) reported that lack of sense of belonging at school is also partly dependent on peer influence. Those with high attendance reported that they had many friends at school and felt a sense of social belonging there and those with low attendance reported the opposite. As we are aware for proper motivation of students, there is a need for professional commitment. Hung and Liu (1999) argue a correlation between student engagement with learning and teachers professional commitment. Teachers who exhibit a strong sense of professional commitment usually influence their students towards higher levels of engagement in their learning process and, more significantly, tend to have much higher classroom on-time attendance rates. Also, the punctuality of the teacher, his teaching style, his degree of verbal admiration and warning are all factors associated with pupils finding class interesting (DeKalb, 1999). Moreover, school factors often relate to students experiences of the school environment, and the body of literature consistently identifies several common experiences, including boredom with schoolwork, inadequate student-teacher relationships, being bullied, under threats or involved in fights (Wheatley and Spillane, 2001). Further, Wheatley and Spillane (2001) make the important point that the same characteristics, as outlined in various sources and linked to non-attendance, are similarly linked in a range of research reports as factors contributing to underage school leaving. Furthermore, with the new era of rapid development and competition, there has been a drastic innovation regarding the acquisition of knowledge. Various ways and means are available nowadays for fulfilling the demand for education. Besides, with such alternatives available this has created a downfall significance regarding school and its environment especially regarding regular attendance of students. According to Petroski (2008),ÂÂ  this independent approach to learning has become increasingly viable and accessible for all students through distance learning initiatives such as video conferencing, web casts, pod casts, blogs, Wikis, Twitter and privatized online learning programs such as Nova Net and Plato. These innovations allow students the freedom to access and respond to the information within a flexible timeframe and without the necessity for face-to-face synchronous experiences. Petroski (2008) also states that there are existing colleges whose students never attend a cour se on a physical campus. However, some have serious concerns about the pedagogical implications of introducing or casting audio or visual files of classroom content. Most of the concerns center on the potential drop in classroom attendance or in-class participation (Meng, 2005; OConnor, 2005). Another overarching fear is that educators overprotect immature learners to become ever more passive in their learning and thus retard their development as self-learners. Regarding other typical aspect of acquiring knowledge nowadays is through private tuitions commonly used in almost every country of the global world. According to Hai-Anh Dang and F. Halsey Rogers (2008), private tutoring is now a major component of the education sector in many developing countries, yet education policy too, rarely admits or makes use of it. Also, Hai-Anh Dang and F. Halsey Rogers asked themselves whether private tuitions increase parental choice and improve student achievement, or does it worsen social inequalities and impose heavy costs on households, possibly without improving student outcomes. This survey of the literature examines the extent of private tutoring, identifies the factors that explain its growth, and analyzes its cost-effectiveness in improving student academic performance. In the same direction regarding academic performance, Trevor Cobbold (2009) states that many other factors outside the control of schools also influence a schools results. These include student absenteeism and mobility between schools, the extent of parent involvement in learning at home, and the extent to which students are engaged in after hours tutoring. For example, if a higher proportion of families are engaged in private tutoring in any one year a school will receive a boost to its measured performance. However, private tutoring unfortunately has been institutionalized and has become a threatening feature. It is the source of lack of interest for class work, uncontrollable conduct at school, outright truancy and induced absenteeism because of frustrations and tiredness (Ministry of Education, Mauritius, 1997). In line with this, Sylvain E. Dessyy, Pascal St-Amour and Desire Vencatachellum (1999) carried out a research about the reasons behind private tuitions and the various measures that will effectively reduce private tuitions. The result shows that private tutoring arises mainly because of the expected rewards obtained by skilled workers, and the use of human capital as a selection device for these positions. Also, pupils use private tutoring to complement the education they receive in public schools, and to increase the likelihood of winning the best-paid position in future. The proposed solutions of the research was finally about raising public teachers wages and changing their selection mechanism to limit private tutoring. FINDINGS From the above, even though in brief, the review of this literature has tried to establish useful inquiries about how researchers have, with near-unanimity, defined absences as one of the most severe problem currently confronting the nations schools and its children, the demand of designing and implementing corrective strategies for the reduction and elimination of absences are indisputable and widely accepted. Prior to that, however, it is important to acquire a complete understanding of the causes of absences and the factors which affect it. Thus, the above mentioned literature reviews have not only analysed the theoretical and definitional issues but have also provided a sound theoretical support. With this for the present research, it will be possible to build further knowledge and understanding about the phenomenon. Academic literature and studies on absences have established a huge number of causal factors, divisible into three broad categories: (1) psychological (2) social and economical, (3) environmental. The causal influence of each of these factors, not to mention how they may be struggled or eradicated , shall be explored within the context of this dissertation using both primary and secondary data sources. In the next section, the researchers strategy for the collection and analysis of this data will be outlined. Effect of Age on Friendships and Family Patterns | Proposal Effect of Age on Friendships and Family Patterns | Proposal 1) The Title of the Project Family and Friendship: an investigation of the relationship between age and patterns of friendship within and outside the family: a discourse analysis. 2) Rationale, Aims and Objectives Friends and family are clearly important components of everyones lives. They can increase self-esteem, well-being and provide opportunities for socialising. Evidence from the psychological literature suggests that friendships are beneficial, if they are of the right type (Hartup Stevens, 1997). This study will examine the attitudes that two different age-groups have towards friendships and their families. There has been increasing discussion in the sociological literature by some authors (Weeks, Heaphy Donovan, 2001) that friendships are taking over the traditional place of the family in peoples social networks. This study aims to examine this idea in two age-groups, one 18-28 years old and the second, 50-60 years old. It will also aim to look at an aspect of the detraditionalization hypothesis and judge whether the evidence supports it. The objectives in order to reach this aim are to carry out a series of interviews with people in those two age-groups and then carry out a discourse analysis of that data. This will pinpoint the different ways in which people think about their families and friends in two different age-groups. 3) Research Questions The research question will be to examine whether there is a clear difference between the types of friendships formed at different ages. Do younger people rely more on their friends for support in times of crisis than older people? Do older people include more of their kin as their closest friends? How do both groups view their families generally in terms of who they rely on? Alternatively, is there little evidence for a difference in the way people separate and view their friends and their families? 4) Literature Review Individualization is a sweeping social change that has been seen to affect many societies around the world. Beck Beck Gernsheim (2001) point to two different meanings of individualization. The first refers to the weakening of traditional social forms used in the analysis of societies; these include class, gender and the family. Beck Beck Gernsheim (2001) identify this change as occurring as a result of the weakening of tradition, religion and state. The second aspect of individualization is the way in which modern societies are placing new demands on their citizens. This can be seen in the huge numbers of regulations that attempt to control every aspect of our lives. Levels of mobility, argue Beck Beck Gernsheim (2001), are higher than ever in many societies and, as a result, people move freely for economic reasons as there is greater emphasis on individual fulfilment. A natural corollary of this movement is that family ties are frequently left behind in the search for economic opportunity. And so, in the struggle for individual human relatedness, if the family is left behind, to where does the modern member of society turn? Weeks, Heaphy Donovan (2001) point to so-called families of choice, which are essentially groups of friends. Weeks et al. (2001) see society as being at a transition point, from more traditional ideas of family to this notion of the family that has been chosen from a group of friends. People are specifically choosing their family of friends to fit in with their own personal beliefs and attitudes and sometimes choosing to get away from their biological families who do not represent their attitudes and beliefs. This process of choosing friends is seen by Weeks at al. (2001) as a process by which people are shaping their own identities. While Weeks et al.s (2001) research concentrates on non-heterosexuals, they argue that these families of choice are in fact taking over from families of fate throughout society in the UK and elsewhere. This has been similarly understood by Giddens (1992) in terms of transformations in the interpersonal domain. In particular, Giddens (1991) sees these kinds of changes arising from what he terms the emergence of pure relationships (Giddens 1991:58). A pure relationship occurs where the more traditional connections through obligation that are present in family relationships are replaced with relationships based on what each can get out of the other. These changes have been referred to by Giddens (1992) as democratising in nature such that these changes are also affecting the family. Pahl Spencer (2004) explain that this detraditionalization thesis normally draws upon a range of social statistics that appear to demonstrate widespread societal changes. These include higher levels of education, higher rates of divorce, greater mobility both socially and geographically and a larger participation by women in the workforce. These conclusions are, however, disputed by Pahl Spencer (2004) who argue that the use of other research sources can lead in a different direction. They quote research carried out by Park Roberts (2002) which found that the family appeared to be in good health. Their respondents tended to suggest the family represented the first port of call in an emergency for people. Indeed, Pahl Spencer (2004) carried out their own research into friendships which avoids a standard quantitative analysis, asking about length of time known and other such variables, and concentrating more on content. Pahl Spencer (2004), then, look at peoples personal communities. Personal communities, for Pahl Spencer (2004), relate specifically to two main aspects of the relationship: communication and belonging. Pahl Spencer (2004) carried out 60 interviews in different parts of the UK and, in order to access these concepts, they used a map of concentric circles on which people indicated where their friends lay. These friendships were then examined through interviews. As a result, Pahl Spencer (2004) found that it was actually very difficult to separate the notions of friendship from that of family and that one easily flowed into the other. From their detailed findings, Pahl Spencer (2004) assert that there is little evidence for the idea that people are moving away from their family group and towards their chosen friendship groups. There is also little evidence, in Pahl Spencers (2004) view, for the idea that people place more importance on their friendships than their family. Taking a more wide-angle quantitative viewpoint, Pahl Pevalin (2005) use data gathered from the British Household Panel Survey over ten years to analyse potential changes in family and friends. Here, instead of finding a shift to friends away from family, they find that the family still provides a large number of peoples friends. There is a change seen across age-groups, however, with older respondents more likely to nominate family as close friends than those in younger age-groups. The question is, does this represent a change that people go through as they age, or is this a social change that can be seen emerging? Pahl Pevalin (2005) suggest the longitudinal data shows that it is actually a change happening with age, therefore suggesting that this does not support a social change of increasing friendship choices outside kin-groupings. Gross (2005) argues, like Pahl Pevalin (2005) that the extent to which the detraditionalization hypothesis is true has been exaggerated. Its important to note that throughout the literature on families and friendships it is clear that there are certain overlaps in meanings. One clear example is that of partners. For those over the age of 30, Pahl Pevalin (2005) argue that a partner provides the most important relationship. Does this person count as their friend or a family member? Pahl Pevalin (2005) argue that partners form a kind of hybrid category. Partners sit on the cusp of the debate because if they count as members of the family then they add weight to the importance of the family. But, if they count as friends, then they add weight to the idea that people are moving towards greater reliance on friends. There is probably a good argument for each view but certainly excluding partners from the analysis is a mistaken approach. Pahl Pevalin (2005) also criticise Weeks et al.s (2001) findings because they focus on non-heterosexual respondents. It is hypothesised that non-heterosexual respondents will tend to have a greater degree of reliance on friends rather than family as, perhaps, the family will not have been accepting of their sexual orientation thus necessitating an appeal to a group outside their confines. This study should, therefore, take this into account in balancing up the sexual orientations of the respondents. 5) Methodology Carry out a series of semi-structured interviews with participants to ask them about their family and their friendships. This would be carried out with a small group of younger people who are 18-28, as well as with a small group of older people who are 50-60 years old. Interviews will be semi-structured and so will start with questions asking specifically about participants close social ties, who they tend to confide in, who they share attitudes and beliefs with. This will be achieved through the use of maps of personal networks on which people indicate where their friends and family lie. Also, questions will be asked about attitudes and feelings towards the family and how family members fit into this picture. Latter questions will be more open-ended, so that participants are able to speak more freely about their friendships and families. Participants interviews will be transcribed and then analysed using discourse analysis to extract meanings and relationships. 6) Ethical Considerations Ethical approval for carrying out this study will be obtained from the relevant authority. All respondents in the study will be told that taking part is optional and that they may withdraw at any time. Further, they will be assured that they will remain anonymous in the reporting of the results. Personal information relating to individual friendships will, of course, remain completely confidential. Respondents will be reminded that they are entitled to see any of the data that is held by the researcher which specifically relates to them. 7) Costings The project will require a voice recorder and the researchers time involved in carrying out the interviews, transcribing, analysing and writing up. It may also require the cost of travelling to respondents in order to carry out the interviews. Some stationery costs will also be incurred. 8) Communication plans Respondents for the research will be solicited through standard university notice boards. For the older age-group, if suitable respondents cannot be identified in the university, it may be necessary to call on the researchers personal networks of friends and family members. 9) Users and Beneficiaries The ways in which friendships and families operate is of perennial interest to the government. Examining the ways in which personal communities coalesce provides insight into important notions of social support and social capital. For those who work in professions with direct contact with younger age-groups, it would be useful for them to know who young people rely on in times of stress. Is it members of their family, or is there a shift towards relying on friends in hard times? For those who work in professions who care for the elderly it would be extremely useful to know how patterns of friendships change with advancing age (Pahl Pevalin, 2005). For example, do older people rely more on siblings as a result of their partners passing away or do they develop other networks of friends outside their kin relations? References Beck, U., Beck Gernsheim, E. (2001) Individualization. London: Sage Publications. Giddens, A. (1991) Modernity and Self-identity: Self and Society in the Late Modern Age. Cambridge, Polity Press. Giddens, A. (1992) The Transformation of Intimacy: Sexuality, Love and Eroticism in Modern Societies. Cambridge, Polity Press. Gross, N. (2005) The Detraditionalization of Intimacy Reconsidered. Sociological Theory 23(3), 286-311. Hartup, W., Stevens, N. (1997) Friendship and Adaptation in the Life Course. Psychological Bulletin, 121(3), 335–370. Pahl, R., Pevalin, D. J. (2005) Between family and friends: a longitudinal study of friendship choice. The British Journal of Sociology, 56(3), 433-450. Pahl, R., Spencer, L. (2004) Personal Communities: Not Simply Families of ‘Fate or ‘Choice’. Current Sociology 52(2), 199–221. Park, A., Roberts, C. (2002) The Ties that Bind. British Social Attitudes: The 19th Report. Aldershot: Ashgate. Weeks, J., Heaphy, B., Donovan, C. (2001) Same Sex Intimacies: Families of Choice and Other Life Experiments. London: Routledge.